Last updated: 23 April 2026

1. Introduction

Lenaion Labs (ABN 61 193 692 067) operates an online platform (which may contain the name “Greenwatch”) that allows users to upload data and receive processed results or reports (“Services”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

By accessing or using the Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

                2.1 Information You Provide to Us

• Uploaded data: Any files, datasets, documents, or other content you upload for processing.

• Account information: Name, email address, password, and other registration details.

• Communication data: Messages sent to us through email, chat, or forms.

                2.1.1 Service data limitation: Personally identifiable information

By using our services, you represent that the material you upload or submit for analysis contains only anonymised or otherwise public information to the services, and does not contain personally identifiable information. Lenaion Labs makes no representations regarding, and therefore provides no assurances in relation to, security for personally identifiable information as part of its processing of data the user uploads or otherwise any data for which the user requests analysis.

                2.2 Automatically Collected Information

                By using our services, you give consent to the automatic collection of the following information:

• Usage data: IP address, browser type, operating system, pages visited, referring URLs, and interaction logs.

• Cookies and tracking technologies: Used to improve functionality, security, and user experience.

3. How We Use Your Information

We may use collected information for the following purposes:

• To provide, operate, and improve the Services.

• To process uploaded data and generate reports as requested.

• To maintain security and prevent fraud.

• To communicate with you (service updates, support, and administrative notices).

• To analyze usage trends and platform performance.

• To comply with legal obligations.

4. How We Handle Uploaded Data

• Uploaded data is used solely for generating the requested reports, unless otherwise permitted by you.

• We do not use uploaded data to train models or for internal analytics unless explicitly stated and agreed to.

• Uploaded data is stored securely and retained only as long as needed to provide the Services or as required by law.

• You may request deletion of uploaded data at any time (subject to legal limitations).

5. Sharing and Disclosure of Information

We do not sell or rent your personal information or uploaded data.

We may share information only in these circumstances:

• Service providers: Trusted vendors who assist with hosting, storage, analytics, security, or other operational needs.

• Legal requirements: When necessary to comply with laws, regulations, or legal processes.

• Business transfers: In the event of a merger, acquisition, or asset sale, data may be transferred under privacy safeguards.

All third-party processors are required to follow strict confidentiality and security obligations.

6. Data Security

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your information and uploaded data from unauthorized access, alteration, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information and uploaded data only as long as necessary to:

• Provide the Services,

• Fulfill operational and legal obligations, or

• Comply with your deletion requests.

8. Your Rights and Choices

Depending on your location, you may have certain rights including:

• Access to your data

• Correction or update

• Deletion

• Restriction or objection to processing

• Portability

• Withdrawal of consent

To exercise these rights, contact us at contact@lenaion.com.

9. Children’s Privacy

Our Services are not intended for individuals under 16 years of age.
We do not knowingly collect data from children. If you believe a child has provided personal information, contact us for removal.

10. International Data Transfers

Our services are designed to retain data within Australia.

If you are located outside of Australia, your information may be transferred to and processed in jurisdictions with different data-protection laws.
We use lawful mechanisms such as standard contractual clauses when required.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Revisions will be posted with an updated “Last updated” date. Continued use of the Services constitutes acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@lenaion.com.